Digital Systems Manager

The Digital Systems Manager is responsible for the development, integration, and day-to-day operation of Enshore’s business and operational digital systems. This is a hands-on leadership role covering ERP ownership, AI and automation enablement, M365 transformation, data management, digital integration, remote operations capability and digital twin development – ensuring the business has scalable, reliable, and efficient digital capability aligned to operational delivery.

Please note – this role sits at the intersection of technology and operations. It is not a traditional IT support function. The Digital Systems Manager will both lead and do: shaping digital strategy while rolling up their sleeves to deliver it.

Key Areas of Responsibility

ERP Implementation & Ownership 

• Take ownership of the ERP implementation currently underway – ensuring correct configuration, clean data structures, and business-wide adoption.
• Work closely with the chosen ERP vendor and internal stakeholders to ensure the system is set up right from the start.
• Define workflows and system logic that reflect how Enshore actually operates, not generic defaults.
• Own the ERP development, integrity, and continuous improvement post go-live.
• Drive integration between the ERP and other business systems to eliminate duplication and manual processes.

AI & Automation

• Be Enshore’s internal AI champion – bringing genuine enthusiasm, curiosity, and momentum to how AI is adopted across the business.
• Develop and implement an AI governance framework before widespread deployment – ensuring responsible, consistent, and secure use from the ground up.
• Proactively identify and drive AI integration opportunities across operations, reporting, workflows, and communications.
• Build and roll out AI-assisted tools, automations, and workflows that create real efficiency gains.
• Stay ahead of the curve on AI tooling – regularly briefing senior leadership on emerging capabilities and recommending next steps.
• Build confidence and capability in AI tools across all teams, turning enthusiasm at the top into adoption throughout the business.

Data Management & Reporting

• Define and maintain data structures, standards, and governance across all business systems.
• Develop reporting and dashboard capability to give leadership and operational teams clear, timely visibility.
• Ensure data flows reliably between platforms and is accessible to the right people at the right time.
• Drive a culture of clean, consistent data across the business – working with teams to improve how information is captured and used.

M365 & Digital Integration

• Take ownership of the M365 environment – transforming SharePoint, Teams, Power Platform, and related tools from under-used to genuinely embedded in how the business works.
• Develop Power Automate workflows and Power Apps that replace manual processes and improve day-to-day efficiency.
• Architect and manage integrations across the digital estate – ERP, M365, operational platforms, and third-party tools.
• Ensure interoperability, standardisation, and clean data flow between connected systems.
• Identify and eliminate inefficiencies caused by disconnected or poorly configured platforms.
• Manage vendor and third-party relationships relevant to the digital systems landscape.

Remote Operations & Digital Twin

• Lead the development and implementation of Enshore’s Remote Operations capability – enabling secure, reliable digital access to operational data and systems from onshore locations.
• Define the architecture and tooling required to support remote monitoring, reporting and decision-making across offshore and field operations.
• Drive the development of focused digital twin capability – creating digital representations of key assets and operations to improve visibility, planning, and performance.
• Work with operational teams to identify where digital twin data delivers the most value and prioritise development accordingly.
• Ensure remote operations and digital twin outputs are integrated with ERP, reporting and AI tools for maximum impact.
• Stay at the forefront of emerging remote operations and digital twin technology relevant to Enshore’s sector.

IT Infrastructure & Support

• Work alongside the existing IT support function, providing senior oversight and acting as escalation point for business IT systems.
• Coordinate hardware, software, and access management requirements across the business, working with the IT support function to deliver them.
• Own the strategic direction of IT infrastructure – ensuring the environment scales with the business and supports operational needs.
• Take responsibility for cybersecurity posture and coordination with any external security or managed service providers.
• Ensure offshore, remote and field-based digital access requirements are defined and met.
• Bridge the gap between day-to-day IT support and the wider digital systems agenda – ensuring both functions work as one joined-up capability.

Key Tasks

• Upskilling teams, build AI literacy, and helping teams adapt to new workflows and responsibilities.
• Ensure AI systems, infrastructure, and workflows operate reliably, securely, and in alignment with business goals.

Key Measurables

• Comfortable moving between strategic thinking and hands-on delivery.
• Structured enough to build governance and process, without letting it slow things down.

Key Behaviours

• Genuinely enthusiastic about AI – not just aware of it, but actively exploring and applying it.
• A natural champion who can build momentum and bring colleagues along on the journey.
• A clear communicator who can translate technical concepts to non-technical colleagues.
• Self-directed and capable of setting their own priorities in a fast-moving environment.
• Collaborative – able to work across all functions and earn trust quickly.

What We Offer

• 25 days holiday + Bank Holidays + Added Birthday Holiday.
• Competitive Salary.
• Enhanced Company Pension Scheme.
• Death in Service Payment.
• BUPA Private Healthcare.
• Healthshield Cash Plan.
• Enhanced Company Sick Pay.
• Free onsite Car Parking.
• Annual Salary Review (subject to terms and conditions).
• Flexible Working Hours.